Last updated: Sep 1, 2026
Thank you for shopping at driftandgrace.com, operated by HK JINGXIANG HUNDRED GOODS LIMITED (香港景祥百貨有限公司), BR No. 79480340.
30-Day Return Window
We accept returns within 30 days from the date of delivery. To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be in its original packaging.
- You must have the order number or proof of purchase.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Face masks and balaclavas (due to hygiene reasons)
- Personalized or customized items
- Items marked as "Final Sale" or "Clearance"
How to Initiate a Return
- Email us at service@driftandgrace.com with your order number and reason for return.
- We will provide you with a return shipping address and instructions.
- Ship the item back to us at your own cost (unless the item arrived defective or damaged).
- Once we receive and inspect the item, we will process your refund.
- Return Address: RM D07,8/F KAI TAK FTY BLDG, NO. 99 KING FUK ST, SAN PO KONG, HONG KONG
Refund Timeline
- Refunds are processed within 5–7 business days after we receive your returned item.
- Refunds will be issued to your original payment method.
- Original shipping costs are non-refundable.
- You will receive a confirmation email once your refund has been processed.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a free replacement or full refund.
Contact Us
- Email: service@driftandgrace.com
- Phone: +852 97658409
- Business hours: 9:00 AM – 6:00 PM (Hong Kong Time, UTC+8), Monday–Friday
- Address: RM D07,8/F KAI TAK FTY BLDG, NO. 99 KING FUK ST, SAN PO KONG, HONG KONG
- Company Name: HK JINGXIANG HUNDRED GOODS LIMITED
- Company Name(Chinese): 香港景祥百貨有限公司
- Certificate No.：79480340